Paul Romero is an Intake Specialist at J&Y Law, where he serves as a key point of contact for new clients navigating personal injury claims. With a strong background in legal intake and client services, Paul manages each inquiry with professionalism, empathy, and attention to detail—ensuring a smooth and welcoming introduction to the firm. Before joining J&Y Law in 2024, Paul worked at Alonso & Alonso Law Firm in San Antonio, Texas, where he specialized in intake and scheduling for immigration law cases including VAWA, asylum (affirmative and defensive), detention matters, and visa applications. His ability to assess case eligibility, close contracts, and guide clients through complex legal processes has translated seamlessly into his work in personal injury law. At J&Y, Paul is responsible for gathering accurate intake information, coordinating internally to facilitate smooth case transitions, and maintaining detailed client documentation. He prides himself on delivering exceptional customer service—ensuring every caller feels heard, supported, and one step closer to justice. Outside of work, Paul is passionate about helping people, staying organized, and continuously expanding his knowledge of the legal field. His blend of experience, communication skills, and client-first focus makes him a valued part of the J&Y Law team.