As an Intake Specialist at J&Y Law, Hans Calderon is often the first point of contact for clients navigating the aftermath of a personal injury—and he takes that responsibility to heart. With a strong focus on communication, empathy, and accuracy, Hans ensures that every potential client feels heard, understood, and supported from day one. Through his streamlined intake processes and proactive communication strategies, Hans has consistently maintained a 95% client satisfaction rating. He excels at gathering critical case information quickly and compassionately, helping clients take the first step toward justice with confidence. Hans is known for his exceptional organizational skills, which allow him to keep workflows efficient and client interactions smooth—even during high-volume periods. Whether he’s answering questions, coordinating with attorneys, or offering reassurance, Hans brings urgency, clarity, and a deep commitment to service. Outside the office, Hans enjoys daily workouts, gaming on his Nintendo Switch, and following his favorite K-pop group, TWICE. Guided by the motto “Don’t leave for tomorrow what can be done today,” Hans brings energy and intention to everything he does—on behalf of both his clients and his team.