Did you get a notice from Ticketmaster Live Nation at the end of May or the beginning of June 2024 indicating that your information had been exposed in a data breach?
At J&Y Personal Injury Law Firm, we don’t just help people who have been physically and emotionally injured, but we want to prevent people from becoming financially injured after a data breach like this.
Here’s what you should do if your information was exposed in the Ticketmaster Live Nation data breach.
What Happened in the Ticketmaster Live Nation Data Breach?
Like hundreds of millions of people around the world, members of our staff love going to concerts and are forced to use Ticketmaster Live Nation to purchase tickets since they nearly have a monopoly over the ticketing industry.
So, you can imagine our surprise when Live Nation Entertainment filed a Form 8-K with the United States Securities and Exchange Commission stating that on May 20, 2024, they “identified unauthorized activity within a third–party cloud database environment containing Company data (primarily from its Ticketmaster L.L.C. subsidiary) and launched an investigation.”
They went on to say that they identified a “criminal threat actor” on May 27, 2024, who offered user data for sale on the dark web.
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What Information Was Accessed in the Data Breach?
The stolen data in the breach involved Ticketmaster customer information, such as:
- Names
- Addresses
- Phone numbers
- Partial credit card details
While all but the last four digits of the credit card numbers were masked, that might still be enough information for somebody to try to steal your credit card number or open a new account in your name.
How Many Customers Were Affected?
ShinyHunters, a hacking group, claimed it breached Ticketmaster and stole the data of 560 million customers.
The group was asking buyers on the dark web for $500,000 in a “one-time sale” to access the information.
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What Is ShinyHunters?
Emerging in 2020, hacking group ShinyHunters drew attention in 2021 by exposing customer records from over 60 companies.
In January of 2024, ShinyHunters member Sebastien Raoult was sentenced to three years in prison and had to pay over $5 million in restitution after he pled guilty to aggravated identity theft and conspiracy to commit wire fraud.
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What to Do If Your Information Was Exposed in the Ticketmaster Live Nation Data Breach
If you’re one of the 560 million people affected by this data breach, you should take steps to protect yourself, if you haven’t already done so.
We recommend that you protect yourself by changing your username and password, monitoring your credit and bank accounts, and initiating a credit freeze or fraud warning.
Change Usernames and Passwords
Avoid using passwords that include common information like the name of your pet. The most secure passwords are long and contain lots of letters and numbers in random combinations.
If you don’t want to remember multiple passwords, a password manager can create and remember strong passwords for all your websites, and all you need to remember is the master password for the program.
Monitor Your Credit and Bank Accounts
Pay close attention to your bank accounts and credit cards to look out for unusual purchases.
People using stolen credit cards often start with small purchases before daring to make larger purchases, so spotting one small charge you don’t recognize can save you lots of money and hassle down the road.
Initiate a Credit Freeze or Fraud Warning
The most secure way to protect yourself is to initiate a credit freeze, which prevents access to your credit report, so new accounts can’t be opened in your name.
You’ll need to lift the freeze any time you want to open a new account yourself. A somewhat less secure but more convenient way to protect yourself is to institute a fraud alert, which prompts creditors to verify identity before opening a new account.
In Other Live Nation Ticketmaster News
Frustration with Live Nation Ticketmaster isn’t limited to this recent data breach. In July 2022, the US Department of Justice (DOJ) filed a lawsuit against Ticketmaster and Live Nation, accusing them of violating antitrust laws by engaging in anti-competitive practices.
The DOJ alleges that when Live Nation acquired Ticketmaster in 2010, the resulting corporation became a monopoly in the ticketing industry.
This case is ongoing, and the result is uncertain, but we remain hopeful that people will have other choices in the future for purchasing concert tickets other than just Live Nation Ticketmaster.
Were You Injured Due to Another Person’s Negligence?
If you were a victim of someone else’s negligence or injured in a car accident, slip-and-fall, or another accident that wasn’t your fault, a Los Angeles personal injury lawyer from J&Y Law may be able to help you get the compensation you deserve for your pain and suffering, medical bills, lost wages, and more.
We have 60 years of combined experience and we focus on you, so schedule a free, no–obligation consultation today.
Call or text (877) 735-7035 or complete a Free Case Evaluation form