As a Pre-Litigation Case Manager with over 12 years of experience successfully handling personal injury claims, I have proven myself to be a dedicated and empathetic professional. Throughout my career, I have placed the highest priority on providing excellent customer service to all clients in a diligent and expeditious manner. Consistently receiving positive feedback regarding my ability to handle each case with the utmost care and satisfaction has been very gratifying. I am deeply passionate about ensuring every client feels fully supported during what can be a difficult time. My approach is shaped by the belief that any friend or family member deserves similar compassion if they are facing a similar situation. In addition to meticulously handling claims, I enjoy hiking local trails to decompress from work. Other hobbies include road trips to discover new places, attending concerts, and spending quality time with loved ones. My proven track record clearly illustrates my enthusiasm for this work, as well as my strong interpersonal skills to serve clients with the utmost professionalism and empathy. I hope you will consider me for opportunities to continue helping people during their time of need.