DMV cutting down on in-person visits, moving tasks online

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By Yosi Yahoudai
Founder and Managing Partner

CONCORD, Calif. – People won’t be able to go to the DMV in person, starting Monday, to do some simple tasks. 

That’s because those tasks, like renewing a driver’s license, for example, is now only available online. 

The DMV said that last year, more than 2 million people visited offices like the one in Concord. 

To cut down on wait times for in-person visits, the DMV is moving many tasks online. 

“More than 90 percent of what you need to do at the DMV can be done online or through a different service channel,” DMV spokeswoman Anita Gore said Monday. 

Gore added that some of the reasons for the shift is money.

“We have recently taken some reductions in funding,” Gore siad. “The Real ID temporary funding ended last year, and there were 1,000 positions associated with that funding.” 

Those tasks include: 

    ,All vehicle registration renewals (that are not past due date) will have to be done onlineMost driver’s license renewalsObtaining a copy of vehicle registration records and driver’s license recordsReplacing lost or stolen license/identification

    Some DMV tasks will have to be done in person. While most of the Real ID paperwork can be filled out online, people will have to physically enter a DMV office to take a photo and provide a fingerprint. 

    Some customers liked the change.

    “That’s good,” said Noah of Lafayette. “Less lines. Less waiting.”

    Logan Lightsey of Martinez also was happy.

    “People who work full time, it makes it really difficult to come in person,” Lightsey said. “If you can do it from the comfort of your home, why not?” 

    Patricia Torres of Concord said she’s “old school” and prefers to come in person.

    “But things are changing,” Torres acknowledged,” and we just need to understand that. There’s nothing we can do about it.” 

    If you don’t have internet access at home to do some of those tasks, the DMV also has self-service kiosks at grocery stores and other retail outlets. 

    Find kiosks in your neighborhood here. 


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    About the Author
    Yosi Yahoudai is a founder and the managing partner of J&Y. His practice is comprised primarily of cases involving automobile and motorcycle accidents, but he also represents people in premises liability lawsuits, including suits alleging dangerous conditions of public property, third-party criminal conduct, and intentional torts. He also has expertise in cases involving product defects, dog bites, elder abuse, and sexual assault. He earned his Bachelor of Arts from the University of California and is admitted to practice in all California State Courts, and the United States District Court for the Southern District of California. If you have any questions about this article, you can contact Yosi by clicking here.